Our Services

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We provide Network Equipment deployment and provisioning for any size corporation and  Data Centers. Our services include setting up new network, Support change  and  upgrade activities.

• Deploying Network Router, Switch and Firewalls.
• Installing and provisioning  new network devices and servers.
•  Supporting Network Cut-over  activities in the most critical production environment like Hospitals and Banks.
• Access point devices installation.

Vital Technologies have skilled Engineers and Technicians to support your production network to keep running smooth and fix any issues in minimum time.

• Support Troubleshooting Corporate network at any point in network infrastructure.
• Supporting the Network connectivity between your network devices and all the peripheral devices in the network.
• Network infrastructure maintenance and replacement of parts.

We understand the importance of  smooth operations of your data center services. We provide expertise to fix any issues or part replacement to keep your devices trouble free.

•   Helping troubleshoot the entire data center network L1-L2 issues and resolving tickets. 

We support desktop and phone deployment for any office or commercial space. 

•  Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems. 
•  Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.  
• Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.

If one of your end user device stops working for some reason we can support you troubleshooting your issue including  cabling or accessories/part replacement. 

• Identifying, diagnosing, and resolving the level one issues in computer hardware and software in a mainframe systems such as laptops and PCs
• Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
• Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person

 Do you have new office or moving to a new location? We can provide assistance with setting up your office IT setup including end user devices like Computers, Phones and printers.

•  Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 

We understand how critical documentation is for your enterprise. Many businesses hit obstacles during their project phase because either they do not document properly or do not document at all.

Based on your enterprise's needs, we will prepare:

• Standard Operating Procedure (SOPs)
• Run Books
•  Quick-Start Guides
• Getting-Started Guides
• Reference Manuals
• Release Notes

We have expert technical writers who will assess your documentation needs and prepare the entire document, helping you speed through projects to their final stage.  

Defining a new process? Making process improvements? We understand how important is process documentation as processes are being defined or existing processes are being updated.

Our technical writers will be with you to document every step of the process and ensure your documentation is accurate for your audience.

We have technical writing and process writing expertise to assess your documentation needs. Various types of projects require one form of the documentation or another. We will asses  what you will need for documentation and work in accordance to our defined writing process, which ensures high-quality documents.